Improving the usability of the University of Rochester River Campus Libraries' web sites

CINF 6

Susan K. Cardinal, scardinal@library.rochester.edu, Carlson Science & Engineering Library, University of Rochester, Carlson Library, Rochester, NY 14627
At the University of Rochester River Campus Libraries, we believe that it is no longer enough to produce a functional web page or catalog without getting user feedback. We have embedded usability work into our web product design process. I will describe usability methods, some surprising results and how they impacted our designs.